Shipping Policy

Thank you for shopping at www.bimboo.in! We are committed to delivering your favorite pet toys, grooming supplies, and essentials quickly, reliably, and with the utmost care.

  1. 📍 Shipping Coverage
    We currently ship across India. If your location falls outside our standard delivery areas, we will contact you via email before processing the order.

  2. 🚚 Processing & Delivery Time

  • All orders are processed within 1-2 business days.

  • Standard delivery takes 3-7 business days depending on your location.

  • Orders placed on weekends or holidays will be processed on the next working day.

  1. 💸 Shipping Charges

  • Free shipping on all prepaid orders above ₹499.

  • For orders below ₹499, a nominal shipping fee of ₹49 will be added at checkout.

  • COD (Cash on Delivery) orders may incur an additional charge, shown at checkout.

  1. 📦 Order Tracking
    Once your order is shipped, you will receive a confirmation email with tracking details. You can track your package in real-time via the link provided.

  2. 📬 Delivery Issues
    In case of delays due to unforeseen circumstances (natural disasters, courier partner delays, etc.), we will keep you informed and make every effort to expedite your delivery.

  3. ❗ Incorrect Address or Undeliverable Packages
    Please double-check your shipping details. We are not responsible for failed deliveries due to incorrect addresses. Returned packages due to address issues can be reshipped at an additional cost.

  4. 📧 Contact Us
    For any questions regarding your order or shipping status, feel free to contact us at care@zahaapersonalcare.com. We're happy to help!